We ship orders everyday Monday - Friday until 3 pm. There is no shipping delay to qualify for our
Always Free Shipping. If you order before 3pm, we will pack and ship your order today.
Shipping Transit Times:
We ship out of our warehouse in Wilmington, NC. Shipping transit times
are shortest if you are on the east coast and a little longer for our
west coast customers.
- USPS Priority Mail: Delivery in 2 to 4 days (Monday-Saturday) to most locations
- USPS First Class Mail: Delivery in 2 to 7 days (Monday-Saturday).
- UPS Ground: Delivery based on distance to destination - typically in 3 to 5 business days (M-F)
- UPS Next Day Air: Deliver next business day (M-F) typically by 10:30 a.m.
- UPS 2nd Day Air: Delivery in 2 business days (M-F) typically by end of the day
Free Shipping - most orders ship via USPS Priority Mail or UPS Ground. A few smaller orders may ship via USPS First Class Mail.
Upgraded Shipping - if you need your tests quicker, you can choose to upgrade and pay for UPS Next Day Air or UPS Second Day Air.
We accept returns of unused product and will issue a full refund for any unused tests. We do not have complicated returns policies, if you are unhappy with the tests, return your unused, unopened tests for a refund to:
44 Darlington Ave
Wilmington, NC 28403
We issue the refund within two days of receipt of your return. The refund will be issued back on the credit card or paypal account you used on the transaction.